QUESTION 21
An Aura Messaging system has been reloaded and had a restore performed on it. Everything is working correctly except that users are having problems sending messages to voicemail boxes on remote voicemail machines.
What is causing the problem?

A.    The technician performing the restore did not manually request updates from the remote machines.
B.    The remote subscriber information was not backed up prior to the reload.
C.    The Aura Messaging system is not plugged into the customers LAN.
D.    The FQDN of the remote machine was changed so messages cannot be delivered.

Answer: A

QUESTION 22
A customer has reported that an employee attempted to send a voice message to the entire Marketing team, but was unsuccessful, the customer reports I hot they successfully send messages to the team regularly.
Why is this particular employee having problems?

A.    The employee is not a member of the Marketing Enhanced List.
B.    The employee’s Class of Service (CoS) does not allow messages to he sent using the enhanced List
C.    Only the owner of the list is allowed to send messages using the Enhanced list; the employee not the owner.
D.    Only "Executive" CoS is allowed to send messages using the Enhanced list.

Answer: B

QUESTION 23
In completing the configuration of the customer’s Avaya Aura Messaging system, you are attempting to log on to the system with an Avaya services login such as "craft." You are being prompted password, but cannot gain access.
What is preventing your access?

A.    The authentication file created from .in Avaya service support system has not been downloaded tothe messaging server.
B.    The Avaya service login is not used with Aura Messaging and you must ask the customer to provide you with a login.
C.    The services login has expired and must first be reset by the default Admin login
D.    The system must be rebooted in order for the service logins to be activated.

Answer: A

QUESTION 24
A customer has a single server configuration, whose the application role and The storage role are on the same server (as in the Single server configuration). Users are able to leave messages and retrieve well, but when they log into the mailbox it prompts, "Some features may not be available at the moment". Additionally, when they review and press 7 to delete the message, they receive the error deleting messages did not work temporarily.
What are two troubleshooting checks that should be conducted? (Choose two.)

A.    Verify the AxC address setting is local host IP 127.0.0.1.
B.    Verify that the IMAP4 ports are enabled under Messaging System (Storage) > System Ports Access.
C.    Ensure that there is an additional application server for redundancy.
D.    A cache reload is recommended to ensure that the messages get flushed properly.
E.    Verify the Nightly maintenance schedule in Advanced (Application) > System Operations.

Answer: DE

QUESTION 25
You have Just finished installing the last Avaya Aura Messaging Application server in a multi- server configuration. You attempt to reload the User List from this last Application Server but find that reload fails and presents an error message. The User List reload was successful on the other servers.
What are two reasons you are receiving this error? (Choose two.)

A.    The Application Server is not listed in the Topology configuration on Message Store.
B.    The Application Server and the Message Store are not on the same network subnet.
C.    An "A" Name record for the Application Server is entered in the DNS.
D.    The AxC Address is incorrectly entered on the Application Server.
E.    The Application Server has not been configured as a part of the Cluster.

Answer: DE

QUESTION 26
A user is unable to listen to the voicemail on laptop when an email notification is received from the company’s Avaya Aura Messaging 6.x system.
What can be done to resolve this situation?

A.    Set the My Phone options in the User Preferences to "Yes with recording".
B.    Set the Email Notification options in the Class of Service (CoS) to "Yes with recording".
C.    Set the Email Notification options in the CoS to "Yes, without recording" and ask the user to check the "Include the recording" filed in the Notify Me Screen of the User Preferences Application.
D.    Set the Email Notification options in the CoS to "Yes, with or without recording" and ask the user to check the "include the recording" field in the Notify Me screen of the User Preferences.

Answer: D

QUESTION 27
Your customer has purchased an Avaya High Capacity Storage Server to be used with their deployment of Avaya Aura Messaging.
Which additional hardware needs to be added to the server prior to installation?

A.    A second power supply needs to be added to the server to support the High Capacity config of the server.
B.    An additional four GB of system memory should be installed to support the High Capacity configuration of the server.
C.    An external CD/DVD drive needs to be connected to one of the USB ports so that system configuration can take place.
D.    No additional hardware needs to be added to the server, it will arrive with all appropriate components and memory required.

Answer: D

QUESTION 28
You are working with a customer to plan their deployment of Avaya Aura Messaging. They inquire the Telephone User Interface (1UI) choices available.
Which option(s) do they have available to them?

A.    Audix, Aria, and Serenade
B.    Aria only
C.    Audix and Aria only
D.    Audix only

Answer: C

QUESTION 29
The customer wants to access their voicemail through their email client. They have set up then email client with an IMAP connection to their message store. You have verified the client configuration but no one can see their voicemail in the mailbox.
What is a reason for this problem?

A.    Avaya Aura Messaging can only be accessed using the Microsoft Outlook form in Microsoft Exchange.
B.    The user’s Class of Service does not allow access via IMAP.
C.    The IMAP port is being blocked by the firewall.
D.    The voicemails have been listened to via the telephone user interface (TUI) and will not show in their email boxes. Only new voice mail shows up in the email interface via IMAP.

Answer: B

QUESTION 30
What time does an Aura Messaging system perform its automatic backup routine?

A.    at 1:05 AM every weekday
B.    as scheduled by installer
C.    at 3:05 AM everyday
D.    at noon Monday, Wednesday, Friday

Answer: B

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